Frequently Asked Questions
Everything you need to know about shopping with Only Lovers Left.
How long does shipping take for new collections?
Standard shipping typically takes 3-7 business days within the domestic region. For international orders, please allow 10-15 business days depending on your location and customs processing.
What is your return policy for seasonal apparel?
We offer a 30-day return window for all unworn items with original tags attached. Please note that items marked as 'Final Sale' or 'Archive' are not eligible for returns or exchanges.
How do I ensure I am ordering the correct size?
Each product page features a detailed size guide with specific measurements. As our fits vary from oversized to tailored, we recommend checking the 'Model Stats' section for real-world reference.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay, Google Pay, and interest-free installment options through Klarna.
Are your garments sustainably produced?
Only Lovers Left is committed to slow fashion. We work with ethical manufacturers and prioritize high-quality, durable fabrics to ensure your pieces last for years rather than seasons.
Can I modify or cancel my order after it has been placed?
Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat or email.